T&CS

T&CS

Payment

Drifter Bags accepts the following forms of payment:
Visa / Mastercard / Paypal

Shipping and Handling

Domestic orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are shipped the same day. Orders placed after 12:00 pm EST or holidays are shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). UPS Ground – Standard Shipping will be used and tracking information will be emailed to customers after an order has been made.

Rates

Unites States: Standard 1-5 business days $9.85

Returns & Exchange

You must contact Drifter Bags by email at , before sending a return.

Items may be exchanged only, no refunds. Drifter Bags will exchange undamaged items within 3 days of the order being received by the customer. The product must be returned in its original condition and packaging together with proof of purchase in the form of tax invoice/receipt. Products are to be returned to Drifter Bags at the customer’s own cost and risk. Goods should be returned to:

Drifter Bag USA
World Headquarters
6376 Pearl Rd, Parma Heights, Oh. 44130, USA

Drifter Bags will issue a credit note valid for 6 months for exchanges that have complied with the above conditions.

Online Security

Security Policy. When purchasing from Drifter Bags your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre

Privacy Policy

Drifter Bags is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. Drifter Bags uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Drifter Bags only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Need more help

Please feel free to contact us with any questions.

Email:
Phone: 1-440-886-5211

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